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With VC3, it’s never license this, per hour that. Instead, it’s good people. Good people who work tirelessly .

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"VC3 has made it easier than ever before for our local government to serve our citizens by providing us with modern web tools and a team
of talented and courteous professionals.
City of Valdosta, GA
Get out of the IT trenches

Municipal Disaster Recovery Checklist

Download the guide for real-life scenarios, containing data backup lessons and a checklist to help ensure you are ready for a disaster. 

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Municipal League Partnerships

VC3 is the IT partner that focuses on municipalities. We understand your budgeting cycles and critical
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2024 Managed IT Services Cost & Pricing Guide

You’ve probably heard about how managed IT services saves businesses money and are wondering if that’s possible for your organization too. This guide will help walk you through different pricing strategies and costs you can expect.

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In-house IT vs. Technical Support Outsourcing

Riverside, California IT Solutions from VC3

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Businesses small and large both depend on efficient, reliable IT systems to thrive. At a certain point in your business’s growth, you’ll inevitably reach a point where your current staff can’t meet the time and expertise demands of your growing IT needs. This issue can be remedied in two ways: by adding a full time IT employee to the payroll or through technical support outsourcing.

When making this decision, it’s important to keep the long-term goals of your business in mind and understand what you do and don’t get from a salaried IT support staff. Consider the following:

Costs

Typically, technical support outsourcing costs 30% to 40% less than a full-time IT staff. Factor in payroll taxes, benefits, and other added costs of employment and the difference is even more significant.

Expertise

Information technology changes every day, and staying on top of certification and education is essential to success. To meet the wide range of IT needs that small to midsize companies require, you’d have to hire a networking expert, a security expert, a telephony expert, and so on. Alternately, you can draw on the collaborative nature of an outsourced IT team and have access to certified IT professionals with the right credentials and experience as needed.

Investment

Because a technical support outsourcing firm is also a business, they can understand the bigger picture and what will be best for your company. By partnering with a team of IT consultants, you get unique insight into how technology factors into the growth of your business.

At VC3, we pride ourselves on our ability to provide more sophisticated, more responsive, and more reliable IT support than anyone else. We operate beyond the 9 to 5 by being available 24 hours a day. Our team will never call in sick, never take a vacation, and never leave your business waiting on a technical issue.

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