Telephone & VoIP Solutions

Telephone systems used to be thought of as separate from computer systems, the Internet and other forms of communication. The most successful businesses today are realizing that every I.T. system is really a form of communication that can be used to center the business around its customers.

A well designed communication infrastructure lets you respond much more quickly to the needs of your customers while saving money over traditional, separate systems. Whether you do business by cell phone, land lines, Internet, email, or in the office, a reliable, integrated and well supported communication system is critical to your business success.

What Should I Get For My Communications Investment?

When it comes to selecting a telephone system and VoIP solution for your business, there are certain benefits that you shouldn't be without. Whether your teams are working in one office location, across various sites, or remotely from home offices, a solid VoIP communications package is:

• Flexible. Hosted or not, VoIP lets you make and receive calls from anywhere.
• Versatile. You and employees can work from anywhere and can take calls just as you would if you were all in the same office.
• Integrated. VoIP systems integrate with the rest of your infrastructure—cabling, switches, etc., so a significant amount of planning up front is required for a seamless migration. 
• Seamless. You won't have to worry about giving people all of the phone numbers where they can reach you. Just give them one number and the phone system will figure out the rest.

Switching to VoIP seems pretty straightforward, but there is a significant amount of planning that is required whether you choose a cloud VoIP system or not.

When companies migrate to a cloud VoIP system without first assessing the rest of their infrastructure, it can cost them thousands of dollars and unnecessary disruptions in business productivity.

What Kind of Benefits Should I See?

• Faster Response to Callers
• Efficient Call Handling
• Quick Return On Investment (ROI)
• Scalability
• Email, Voice, Data, Fax, Video, and Messaging All In One Place
• Multi-site Connectivity
• Voicemail Integration
• Automated Attendant
• Automatic Call Distribution (ACD)
• Direct Inward Dialing (DID)
• Call Center Applications

Do You Help Companies with Telecommunications and VoIP?

Of course! There are a ton of communications choices these days, so we help sort through the options and make it easy to transition away from an outdated phone system.

We work with companies with 30-500 employees to identify phone and VoIP solutions that are customized to include exactly what they need to make their businesses run smoothly.

So Where Do I Start?

For an evaluation of your telecommunications and VoIP needs, give us a call or schedule a free consultation.

We’re happy to share our expertise with you, whether or not you decide to work with us or not.