The Future of IT Outsourcing: How It Works with Accent
Your IT or cyber security team can excel at their strengths, while we take care of the pieces outside of their skill set or time limitations.
Rest Easy Knowing Your Data is Safe
The security and safety of your information is our top priority.
Not only will your data be secured using the technologies that are best suited to your business, but you can sleep soundly knowing that a solid backup is handy in case someone accidentally deletes a file, or if you need to check into a past employee's email.
Give the right data access to the right employees and vendors. And make sure those who aren't supposed to have access, stay out.
We'll monitor, maintain, and update your system daily to reduce the risk of external threats, such as phishing scams, malware attacks, and hack attempts.
Get Advice on IT Topics Outside Your Wheelhouse
Thought leadership. Industry expertise. Leverage the knowledge of business IT professionals.
Ever had someone ask you for a decision and you had no idea how to pick the right path? Happens a lot to business executives with technology.
You're the expert at your business and your industry — we're experts in business technology and IT service management. We're immersed in technology and consistently research new processes and services that could move your business forward.
Use our knowledge to help you make confident decisions.
No More Excuses
The end of "My computer wasn't working so I couldn't get that done."
Occasional technology issues are inevitable. Files will accidentally be deleted. Passwords will be forgotten. When these things happen, your employees will have someone to call for help 24/7.
But they won't have to sit on hold for hours or wait around all day. When they call our Support Desk, they'll be talking to an engineer in 90 seconds on average who can start troubleshooting the problem. Many problems can be resolved in less than 15 minutes.
Our Support Desk is staffed around the clock so you always have someone to call when you need help.
Get a Complete Technology Roadmap Aligned With Your Business Processes
Like having a Chief Information Officer (CIO) on staff, but without the extra payroll.
Technology touches almost every business process these days, making CIOs critical to organizations. But it's not cost-effective for most companies to have a CIO on staff, so we provide one for you.
You'll be assigned a virtual CIO — someone whose whole job is to understand your business and make sure your technology is aligned with your future business plans.
We'll gather a complete picture about your business: how it works, what's important to you, what tools you use, how your business processes work, etc. With that background information, you'll get guidance and support for your future growth plans.
Ready For A Better IT Experience?
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Control Your IT Costs
Flat monthly information technology costs. No more surprises.
Our IT support services are unlimited and all-inclusive, so you'll get as much remote and on-site support as you need for one flat monthly cost.
We'll work together on annual and long-term budgets, so you'll know exactly how much you're going to spend on IT today and in the future.
Workstation refreshes, application upgrades, and other technology lifecycle changes will be tracked and planned in advance, so you aren't shelling out extra cash at the last minute.
Make More Confident Business Decisions
Make educated technology decisions with all of the available options.
Invest confidently in new technologies. When we bring recommendations to you, you'll get all of the necessary background so you can make an informed decision.
And it won't be in "tech-talk." We'll speak in terms of the expected business impact, but will be prepared to give as many technical details as you'd like.
You'll be presented with all of the available options and you'll get enough information to choose the path that will generate the greatest return.
Stop Feeling Like You're Behind the Competition
Get ahead (and stay ahead) with the right technology and processes.
Advancements in technology are making every industry more competitive. Customers want a seamless and easy experience when working with you. The right technology and processes help accomplish that.
Gain a technology partner who can help you serve your customers better.
Mitigate Risk of Internal and External Threats
Protect yourself with the right IT team proactively safeguarding your data.
Avoid legal issues and protect yourself with the right technology precautions.
Allow vendors and employees access to the right information — and keep them out of where they don't belong.
It Just Works
Wouldn't it be nice if technology JUST WORKED?
One of the things we hear most from executives before they become a client is, "I just want it to work!"
That's what we do. We make technology work for your business.
When technology is proactively maintained and supported, IT becomes a propeller instead of an anchor.
Industries We Serve
If you just want your technology to do what it's supposed to do, and sometimes you feel like your IT company doesn't understand how important that is to your business, then you've come to the right place. We've spent the last 30 years helping clients in many shapes, sizes, and industries get better results from their technology.
Aerospace
Construction & Development
Distribution
Financial Services
Healthcare
HVAC
General Business
Government
Manufacturing
Non-Profit
Professional Services
Transportation & Logistics