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Non-Profit Goes All-In for All-Inclusive IT Services

An Irvine Nonprofit's IT Support Results

One-Person IT Couldn't Keep Up

    Non-Profit |    Irvine, CA |    50-100 Employees

Julie Ferguson, VP of Administration, for the Ayn Rand Institute (ARI) thought that it was impossible to connect their Irvine, California headquarters with their branch office in Washington, DC with a secure, reliable network. That was just one of the issues plaguing the organization when Julie realized that their one-person IT support company couldn’t keep up with their needs. When she heard about Accent Computer Solutions All-Inclusive IT services, she was ready to go all-in.

The Ayn Rand Institute is a non-profit organization that promotes the philosophy of Ayn Rand, who may be best known for her novels Atlas Shrugged and The Fountainhead. Millions of copies of Ayn Rand’s works have been sold throughout the world, and the institute supports programs for teachers who want to use Rand’s novels in their classrooms, and operates essay contests for high school and college students.

 

VP Was Ready to Unload the IT Burden

The institute has a staff of about 30 people, and whenever they had an IT problem or a system went down, Julie was the one to get the call. When she learned about Accent’s All-Inclusive IT services, she saw it as a way to not just get the support they needed, but to remove the IT burden from her shoulders and gain the ability to budget for IT.

“The ‘All-In’ really means All In,” said Julie. “I know exactly what it will cost me each month and if we need any large projects done, they are separately quoted, performed, and billed.”

 

Team Approach to IT Services Made the Impossible Possible

From the first day that the Accent staff came to their office to begin onboarding, Julie was impressed. The team approach showed her that Accent fully supports and stands behind all their services. With the team she also got all of the IT expertise that the organization needs. That impossible situation of networking their west and east coast offices became a possibility. Accent implemented VPN connections and secure file sharing that has made operations between the two location a smooth day to day procedure.

 

VP Views Accent as Strategic Partner

There are many components of the All-Inclusive IT services that ARI gets by partnering with Accent -- server and workstation monitoring and maintenance, cyber security, phone system support, technology consulting and backup and disaster recovery to name a few. For Julie, the reliable 24/7 support is a huge relief.

“If we need someone out here ASAP, it happens. If we need someone out here on site to do work for an afternoon, it happens, and it’s a complete relief to me,” said Julie. “I am responsible for a lot of different areas of administration and IT is just one of them. I consider Accent my strategic partner."

“I consider Accent my strategic partner.”

Julie Ferguson, Former VP of Administration
Ayn Rand Institute

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The Ayn Rand Institute is a 501(c)(3) nonprofit organization designed to promote the philosophy of Ayn Rand, which she named Objectivism, as well as increase the readership of her books.

They reach out to the community through programs like free book to teacher programs and some of the largest essay contests in the world. They give out more than $80,000 annually to high school and college students.

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