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"We're not an IT company - Accent allows us to focus on being a mortgage company"

- Bob Pickham, CFO, South Pacific Financial Corporation

Just Like Having Someone In-House

After an exhaustive network discovery process to determine SPFC’s specific needs, Accent was able to provide the hardware and software solutions that were right for them. “We defer to Accent on all hardware, software, and phone system decisions. They know us so intimately that they can give us educated advice on what the best path is for our company.” says SPFC’s CFO Bob Pickham.

Accent also continues to document everything about SPFC’s system; that way anyone from Team Accent can come in and know exactly how they’re set up and how to best serve their specific needs.

To the employees of SPFC, having Accent as their IT department is no different than having a fully staffed in-house technology center. “And plus, Accent has a ticket system; the work is trackable, and it’s way more than we could implement on our own.”

"They know us so intimately that they can give us educated advice on the best path for our company."

- Bob Pickham, CFO, South Pacific Financial Corporation

'Round the Clock Support

There was an incident where SPFC’s system went down and “Accent worked around the clock to get us up and running by the next business day. I believe that if we didn’t have Accent, the process would have stretched at least a few days if we had to do it internally.”

"We can sleep at night knowing Accent is always there."

- Bob Pickham, CFO, South Pacific Financial Corporation